DSS Offices are staffed between 9 am and 5 pm, Monday through Friday. To make a report at another time, after 5 pm and on weekends, and holidays, please call the Child-At-Risk Hotline.
Safe Link is the Massachusetts statewide domestic violence hotline. Safe Link is answered by trained advocates 24 hours a day in English, Spanish, Portuguese and TTY (1-877-521-2601). It also has the capacity to provide multilingual translation in more than 140 languages.
DSS Domestic Violence Unit
For more information about the Domestic Violence Unit please call 617-748-2000