If you are having a problem with your utility company, you need to arm yourself with the right information. In many situations, you will be able to resolve the problem yourself.
In other situations, you may be able to get help from the Department of Public Utilities (DPU), the state agency responsible for regulating utility companies.
This chapter will focus primarily on your rights in dealing with the electric, gas, and water companies. Also included is some limited information about dealing with telephone companies.
Produced by
Charlie Harak
Created
May 2011
