If you do not qualify for emergency benefits, DTA has to decide on your application and make sure you get your SNAP benefits within 30 days of your application date. The amount you get should be retroactive to the date you applied if you are found eligible. 106 C.M.R. § 361.700(A).
If DTA cannot decide on your application within 30 days of the day you applied because some required proofs are missing, DTA will deny your application and send you a notice of pending denial. If you give DTA the missing proofs within 60 days of applying, DTA must "reopen" your case. DTA cannot make you start a new application. See What if I am having trouble getting all the proofs, or the proofs get to DTA late?.
Additional Policy Guidance
- DTA cannot deny SNAP application before Day 30; must give household enough time to comply with interview and verification requirements. Ops Memo 2012-17 (April 25, 2012), DTA Transitions Quality Corner (January 2012).
- DTA can only deny SNAP applications before Day 30 if household ineligible for financial (over income) or non-financial reason (immigrant status, student status, etc). F.O. Memo 2011-38 (Aug. 3, 2011).
Produced by Patricia Baker, Laura Gallant, Deborah Harris, Rochelle Hahn and Victoria Negus, Massachusetts Law Reform Institute Last updated January 2013