Is there a quick way to check the status of my application or my benefits?

There are two ways to quickly check the status of your SNAP/food stamp application and your ongoing benefits— especially if you cannot reach any at the local DTA office.

• You can set up a "My Accounts Page" (MAP) which allows you to check on the status your cash or SNAP/food stamp benefits at any time. Visit the Virtual Gateway and select "My Accounts Page". Once you have a MAP account, you can find out the status of your case, the benefits amount; the date your benefits will be received; the name and phone number of your DTA worker; the date your next recertification is due and information on notices that DTA sent you in the past 90 days. For security purposes, in order to set up a MAP, you will be asked for your name, SSN, date of birth, your EBT card number— which card you should receive in the mail before benefits are approved— and other information. (If you do not have an EBT card yet, you cannot set up a MAP. You will also need an email address to receive your initial MAP password.
• You can call a special DTA automated phone line to get information on your SNAP/food stamp benefits: 877-382-2363. This "interactive" phone number allows you to find out the status of your SNAP/food stamp application, the amount of your monthly benefits if approved, the next payment date for your benefits, when you need to recertify your benefits, and the name of your DTA worker. It does not give as much case information as the MAP. However, you do have the option to speak to a live person, but be prepared to wait until one is available. To access your case information through this process— for security purposes— you will need to give your SSN, year of birth,  zip code and your EBT card number (even if the card is not active).

Additional Policy Guidance on Web Applications