Site Search:

  Print  |   Email

Help for Tornado Victims

FEMA

Register with the Federal Emergency Management Agency (FEMA). Register even if you are not sure you can get help.

Note

If you have insurance get in touch with your insurance agency before you register with FEMA

  • Call (800) 621-FEMA, or (800) 621-3362;
  • The TTY line number for the hearing impaired is (800) 462-7585 or use 711 Video Relay Service to call 1-621-3362
  • Phones are open between 7 am. and 1 am. daily;
  • Apply online
  • smartphone m.fema.gov.

Be ready to give your Social Security number, your current mailing address, the address of the damaged property, a brief description of the damages and any insurance information, including the policy number and the name of your agent, and a phone number where you can be reached.

You may have difficulty getting through. Keep trying.

See 3 Steps to FEMA Disaster Assistance.

FEMA has begun to set up Disaster Recovery Centers.

If you live in Springfield and you have not filled out a housing assessment form speak to a housing specialist at

HAPHousing
322 Main Street,
Springfield
413-233-1500.

New England Farm Workers’ Council, Shelter & Housing Division
225 High Street
Holyoke, MA 01040
413-536-5403 ext. 203

If your housing has been condemned, it is very important that you protect your rights:

If you live in Springfield, call the City of Springfield Call Center immediately. Dial 311.

If you live outside of Springfield, contact your local board of health.

For legal help call:

If you are an advocate or attorney looking for more legal information try 
MassLegalServices.org/disaster-relief.

The Mayor's office in Springfield has created a local disaster assistance guide  that includes where to call with condemnation questions.

Mass.gov has published questions and answers about what the Disaster Declaration means for you if you live or work in Worcester or Hampden county.

Click the blue titles below to get more information about specific topics.

Get Help Now

  • Call (800) 621-FEMA, or (800) 621-3362
  • The TTY for the hearing impaired is (800) 462-7585, or 711 Video Relay Service to call 1-621-3362
  • Apply online - online it is called "applying"
  • smartphone 
    m.fema.gov

Ask a Law Librarian

If it's
Monday-Friday
between
9am and 4pm