Help with food and cash during COVID-19

The Department of Transitional Assistance (DTA) offices are closed to in-person visits

In-person appointments

As a result of COVID-19  DTA local offices will be closed to in-person visits until further notice.

But they are committed to serving you over the phone and online.

You can still conduct business with DTA :

• Call the DTA Assistance Line (877) 382-2363
• Visit DTAConnect.com
• Download and use the DTA Connect Mobile Application

Apply for SNAP

• online: 
  use DTAConnect.com
• fax:
  DTA Document Processing Center
  (617) 887-8765
• mail:
  DTA Document Processing Center
  P.O. Box 4406
  Taunton, MA 02780 or
• through a SNAP Outreach Provider Call:
  Project Bread (800) 645-8333
  The Food Bank of Western MA (413) 247-9738
  The Greater Boston Food Bank (617)427-5200, or
  Other MA SNAP outreach partners: Mass.gov/snap-outreach.
• DTA is not taking in-person SNAP applications.

Apply for TAFDC or EAEDC cash assistance

• Online DTAConnect.com, or
• Call your local DTA to start an application for TAFDC or EAEDC cash assistance.

You cannot apply for cash assistance in person.

EBT Cards

If you need a new or replacement EBT card, use the automated DTA Assistance Line (877) 382-2363. 

Your nearest Transitional Assistance Office will mail you a replacement card.

Follow DTA on Twitter @DTA_Listens
Mass.gov/DTA

Massachusetts Pandemic EBT (MA P-EBT)

Pandemic EBT is a special food benefit for families whose children qualify for free or reduced price school meals.

Your family may be able to get Pandemic EBT, even if you do not get SNAP or other DTA benefits.

Using your P-EBT card does not impact you or your child’s immigration status. The public charge rule does not apply to P-EBT benefits.

See the Massachusetts Pandemic EBT Program website MAP-EBT.org,  brought to you by the Massachusetts Department of Transitional Assistance (DTA), Massachusetts Department of Early and Secondary Education and Project Bread.