Help with food and cash during COVID-19

The Department of Transitional Assistance (DTA) offices are closed to in-person visits

In-person appointments

As a result of COVID-19  DTA local offices will be closed to in-person visits until further notice.

But they are committed to serving you over the phone and online.

You can still conduct business with DTA :

• For SNAP: Call the DTA Assistance Line (877) 382-2363
• For TAFDC/EAEDC: Call your case manager's regular phone number
• Visit DTAConnect.com
• Download and use the DTA Connect Mobile Application

Apply for SNAP

• online: 
  use DTAConnect.com
• fax:
  DTA Document Processing Center
  (617) 887-8765
• mail:
  DTA Document Processing Center
  P.O. Box 4406
  Taunton, MA 02780 or
• phone:
  Call DTA at 877-382-2363. Press "6" after the introductory message to reach a worker. Say you want to apply by phone or
• through a SNAP Outreach Provider Call:
  Project Bread (800) 645-8333
  The Food Bank of Western MA (413) 247-9738
  The Greater Boston Food Bank (617)427-5200, or
  Other MA SNAP outreach partners: Mass.gov/snap-outreach.
• DTA is not taking in-person SNAP applications.

Apply for TAFDC or EAEDC cash assistance

• Online DTAConnect.com, or
• Call your local DTA office to do a phone application for TAFDC or EAEDC cash assistance.

You cannot apply for cash assistance in person.

EBT Cards

If you need a new or replacement EBT card, you can ask DTA to mail you one by using the automated DTA Assistance Line (877) 382-2363 or through your account on DTAConnect.com. You can also ask a case manager for a card. 

Follow DTA on Twitter @DTA_Listens
For more information visiit Mass.gov/DTA

Massachusetts Pandemic EBT (MA P-EBT)

Pandemic EBT is a special food benefit for families whose children qualify for free or reduced price school meals.

Using your P-EBT card does not impact you or your child’s immigration status. The public charge rule does not apply to P-EBT benefits.

Visit MAP-EBT.org to learn more.