You can file an appeal 90 days from the date on your notice to get your appeal request to the Division of Hearings. 106 C.M.R. § 343.140.
You can file an appeal 120 days from the date DTA received a request from you and they failed to act (e.g. you asked DTA to increase your benefits or your request for a correction of an underpayment and DTA takes no action). 106 C.M.R. § 343.140.
How do I keep my SNAP while I am waiting for a hearing?
If your benefits are being cut off or reduced, you can keep your benefits while you are waiting for a hearing decision by making sure that the Division of Hearings timely receives your fair hearing (appeal) request. Getting benefits while you are waiting for the hearing decision is called “aid pending appeal.”
If you get the Division of Hearings your appeal request either before the effective date of the action OR within 10 days of the date on the notice (whichever is later) then you should be considered to have “appealed timely.” If you appeal timely, your SNAP benefits will continue until the hearing officer makes a decision or until your certification period ends, whichever is first. 106 C.M.R. § 343.250, 106 C.M.R. §§ 366.220, 367.275. DTA can recover benefits you got while you were waiting for a hearing if you lose. 106 C.M.R. § 343.250(C). See Overissuances and Fraud for information about overpayments.
Note, you are not eligible for SNAP benefits pending appeal if you are terminated at the end of your certification period. 106 C.M.R. § 366.200. You can still appeal, but the aid will stop. If you do not appeal timely or your certification period ends, you can always re-apply for SNAP while waiting for your hearing.
Example: Judy's SNAP is put on her EBT card on the 11th of each month. She is certified for one year. She gets a notice from DTA dated January 25 that says her SNAP benefits will be terminated on February 10 (the day before her next benefits are due). Judy disagrees with this decision and decides to appeal. The Division of Hearings must receive her appeal request by February 9, the day before the termination is to take place, for Judy to continue to get SNAP while waiting for the hearing to happen and for the hearing officer to make a decision. But, if her certification period ends while she is waiting for a decision her SNAP will stop. She can still request a hearing after February 9 (until April 25) but her benefits will not continue while she is waiting for the hearing decision. But, she can reapply for SNAP!
- It always a good idea to appeal any denial, termination, or reduction in benefits you disagree with promptly. The appeal form asks if you do not want your benefits to continue while you wait for a hearing decision. It’s usually a good idea to not to choose this option. If you have questions about appeals contact a legal advocate. See Appendix C for a copy of the appeal form.
- Save any notices you get from DTA and the envelopes the notices come in. You may need the postmark on the envelope to show when the notice was sent.