Help for Natural Disaster Victims

You can get help if a natural disaster hurts or destroys your home.

FEMA

If you have insurance, get in touch with your insurance agency before you register with FEMA. 

Before you register with FEMA, collect:

• Your Social Security number,
• Your current mailing address,
• The address of the damaged property,
• A brief description of the damages,
• Any insurance information, including the policy number and the name of your agent, and
• A phone number where you can be reached.

Register with the Federal Emergency Management Agency (FEMA). Register even if you are not sure you can get help.

• Call (800) 621-FEMA, or (800) 621-3362;
• The TTY line number for the hearing impaired is (800) 462-7585 or use 711 Video Relay Service to call 1-621-3362
• Apply online
• Use your smartphone m.fema.gov.

You may have difficulty getting through. Keep trying.

See 3 Steps to FEMA Disaster Assistance.

If your housing has been condemned, it is very important that you protect your rights.

• Contact your local board of health, and
• Ask for legal help.

If you are a homeowner, See the National Consumer Law Center's Twelve Tips for Homeowners After Natural Disasters

If you are an advocate or attorney looking for more legal information try 
MassLegalServices.org/disaster-relief.

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