Privacy Policy

Also in is committed to your privacy. It is important to us.

Our privacy policy describes how we collect and use information about you. This policy doesn't apply to other sites you reach through You should read the privacy policies of other Web sites to learn how they collect and use information about you. 

We collect anonymous data about how the website is used. This data does not identify individual users. 

We only collect personal information like your name, email address or phone number when you give it to us through our contact or feedback forms, if you want to text or email your results or if you email it to us. You do not need to give us this information to use the site, although some of the site features might not work if you do not give us that information.

See the sections below for details on why we collect this information and how we use it.


Widgets in this section
General Usage Statistics

We collect statistics and data on how visitors use 

Our website automatically collects certain anonymous information when you visit, use, or navigate through pages. This information does not reveal your specific identity (like your name or contact information). Still, it may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site, and other technical information. All information is anonymous so users cannot be identified. 

We use Google Analytics to track visits to our site. Google Analytics uses cookies on your web browser to collect and track this data. Data is collected and presented in a way that keeps your identity hidden. We only see trends and statistics, not information about you as a specific visitor. We use Google Analytics to help improve our services.

You can opt-out of letting Google Analytics collect your data by using the Google Analytics Opt-out Browser Add-on. Learn more about Google Analytics Data Collection.

Contact and Feedback Forms, and Emails

We do not give legal advice through this website, including through contact or feedback forms, or email. Please do not give us personal information about yourself or your legal situation via contact or feedback forms, or email.

If you do send us an email or complete a contact or feedback form asking for legal help, representation or advice, we may forward such email or form to other entities, including but not limited to other legal services organizations that might be able to help you.

Also, if you send us a contact or feedback form or email which mentions or involves another organization, including a contact or feedback form or an email with concerns or complaints about that organization, we may forward your contact or feedback form or email directly to that organization.

We do not guarantee the privacy of any information that you send us via a feedback, contact form or email.

We keep a record of feedback and contact forms and emails in order to manage the request and improve our services.

Texting or Emailing

If you decide to text or email content on to yourself or someone else, we keep a record of the phone number or email addresses you give us, and the content of your message. This information is deleted in accordance with our retention policies. We are not responsible for any information accessed or stored by any third-party service providers, including internet or telephone.

When We Share Information

We do not sell or use data to sell things to you. We may use data to help us learn how to best promote our services or website.

We share statistics about with:

  • Our funders and potential funders.
  • Partners in the legal aid and legal aid technology communities – for example, for joint work on website improvement projects or for informational purposes and studies of legal aid website use.
  • Contractors and other third parties performing development, maintenance work and other services on our behalf.
  • Other entities that help further access to justice.
  • The general public.

We will also share information:

  • If we think we have to in order to comply with the law. For example, we will share information to respond to a court order or subpoena. We may also share if a government agency requests. We may also share if an investigatory body requests.
  • With third parties who perform services on our behalf. We reserve the right to share information with vendors in the future. We may also authorize them to collect information on our behalf. Some vendors may be located outside of the United States.
  • On our sites. For example, if you work for a legal services or public interest program and have registered on one of our sites, your name, e-mail address and work phone number may be accessed by other registered users who also work for a legal services or public interest program. This system is not currently in use with regard to, but we reserve the right share any such data collected in the future.
  • With our business partners. If we provide joint services, we share information with business partners.
  • In the event of a change in corporate ownership.
  • With other entities as described above, if you send us information through contact or feedback forms, or email.
  • For other reasons we may describe to you.
Automated Legal Interviews and Document Assembly

We link to other Platforms, such as MassAccess Court Forms Online, that can help you to complete a form by answering questions. We do not control how your data is stored on these other Platforms. You should review the Privacy Policies and Terms of Use of these other sites before using them.


Our sites contain links to third party sites. If you click on one of those links, you are taken to sites we do not control. This policy does not apply to the information practices of other websites.


Our websites do not knowingly or intentionally collect personal information from children under age 13.

If you are a parent or guardian and you believe our website has collected personal information about your child, please contact us.

Learn more about protecting your child's privacy online.

Internet Safety

The Internet is not 100% secure. We cannot promise that this website is completely safe. Use caution when using the Internet! If you are using a public or shared computer, the information you enter could be stored on that computer and other people could find it later. Make sure to close out of the browser completely when you are done.

Policy Updates

From time to time we may change our privacy practices or policies. If there are changes, the latest version of our policy will be posted in this section.

Questions about this Policy

If you have any questions or concerns about this Privacy Policy or our data collection and usage, please contact us.