DTA can also give help you replace food you purchased with your SNAP benefits that you lost or had to toss due to a “household misfortune” event. This includes a fire, flood, power outage, equipment failure or utility shut off. If your food was destroyed or became unsafe to eat because of lack of refrigeration, you can ask for replacement SNAP benefits. If the loss is due to a power outage, the outage must have lasted for 4 hours or more. You may get up to the amount of one month’s SNAP benefits2.
You need to report the loss of food to DTA within 10 days of when the food was destroyed or you threw it out. Within the following 10 days, (if you did not already provide DTA with this information), you need to tell DTA the date of the misfortune event, the date you lost or tossed your food and the dollar value of the food lost that you purchased with SNAP.
You can make the report and tell DTA this information by:
In situations of widespread power outages, DTA may get information on the outage through the Massachusetts Emergency Management Agency (MEMA), local media, the Red Cross or by contacting the area utility companies or municipalities to verify the power loss or disaster. DTA is responsible for helping to verify your report.