Utilities
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Stop your heat and electricity from getting shut off
How to stop a gas or electricity shutoff in winter, if you are 65, or there is a baby or sick person at home.
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Understanding utilities as a tenant
Learn more about paying utilities like electricity and gas as a tenant. Find out what rights and protections you have.
Chapter 6: Utilities
This chapter from the Legal Tactics: Private Housing e-book is about your rights in dealing with electric, gas, and water companies.
Help with utilities and landlines for survivors of domestic violence
How to keep your gas, electricity, and landline telephone service on if you are a survivor of domestic violence.
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Lifeline: Discount for phone and internet
Learn more about Lifeline, a federal government program.
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Water rights: Do landlords or tenants pay for water in Massachusetts?
Usually, landlords in Massachusetts pay for water, not tenants. Learn more.
Fuel Assistance (HEAP): Get help paying your heating bills
The Home Energy Assistance Program (HEAP), also known as Fuel Assistance, can help you pay your heating bills this winter. In some years, it can also help with non-heating electric bills.
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What can I do if my landlord tries to lock me out or turns off my heat or utilities?
Learn what you can do if your landlord tries to evict you illegally.
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Affordable Connectivity Program (ACP)
Learn more about the ending of the ACP.
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Get Help to Pay Your Bills
Here are some possible ways to get help paying your utility bills.